Products - Telephone System

Samsung OfficeServ Application

• Samsung Office Serv™ SoftPhone
• Samsung OfficeServ OS500
• Samsung OfficeServ Call
• Samsung OfficeServ EasySet

Office Serv™ SoftPhone

The Samsung OfficeServ SoftPhone transforms a personal computer into a powerful communication tool with the full range of Samsung's iDCS telephone features. SoftPhone is a Voice over IP (VoIP) application that enables iDCS 500 R2 or iDCS 100 R2 users to communicate with the switch over the LAN or WAN from their PC. With a USB headset or handset, the SoftPhone provides virtually identical functionality as the ITP-5012L and ITP-5021D desktop ITP phones.

As a member of the Samsung OfficeServ Suite of Computer Telephony Integration (CTI) Applications, SoftPhone is a software-based solution that loads directly onto a laptop or desktop PC running Microsoft Windows^ 2000 or XP operating systems. It is the ideal solution for the telecommuter and road warrior. These mobile professionals remain fully connected and productive by placing internal and external calls as if they were in their own offices. Initiating a conference call with up to five participants from an airport lounge, speed dialing a colleague while working at home, and checking voicemail messages from a hotel room when traveling on business are a snap with Samsung's OfficeServ SoftPhone.

SoftPhone seamlessly provides enterprise mobile professionals with access to their business telephone systems as if they were at their own desks - wherever and whenever. Following are some of the benefits of SoftPhone:

• Rich set of iDCS telephone features
  
• Familiar interface that captures the functions of the large display phone, ITP 5012L
  
• A true voice and data convergence solution using a single desktop device
  
• Intuitive, flexible interface with four selectable skins or interfaces and 99 programmable keys
  
• Import/Export Outlook Contacts, look up, and direct dial from Personal Directory
  
• Call logs/History tracks for all inbound and outbound calling activity
  
• Short message capability among SoftPhone users
  
• Message notification and voicemail access

Samsung OfficeServ SoftPhone is compatible with the following iDCS 500 and 100 applications:

Samsung OfficeServ EasySet: 2.8.0.0 or higher
SmartCentre: 3.02 or higher
SVMi 4E/8E/16E: ALL releases

Samsung OfficeServ SoftPhone has the following minimum PC system requirements:

Operating System: Windows 2000 Series (Professional,
Server, and Advanced Server) or Windows XP Professional/Home Edition
Processor (CPU): Pentium 4, 1.6 GHz or higher
Memory: 512 Mbytes or higher
HDD: 20 Gbytes or larger
Network Interface Card: 10/100 BASE-T
Sound Card: Bi-directional sound card
Others: USB Headset, USB Handset or microphone and speaker.

Click here to download the Product Catalog.

Samsung OfficeServ OS500

Communication is the driving force behind any organisation and your telecommunications infrastructure is the key asset in providing resilient and effective connections to the outside world.

By recognising this principle, Samsung enjoys incredible success because its range of Business Communication Systems
has the flexibility, intelligence and innate functionality to accommodate the drivers and demanding communication
requirements.

The rapid developments in communications is continuing with the availability of new convergence technologies which allow voice and data to be managed on the one network to provide a variety of applications with exciting business potential. Convergence is delivered by the new class of IP Communication Systems which use Internet Protocol to route your voice calls over the same medium as your data traffic.

And Samsung is at the forefront of convergence with the introduction of its first IP Communication System range, the Samsung OfficeServ, integrating the latest developments in IP technology with the intelligence and stability of traditional telecommunications technology.

A Powerful Voice and IP Application

Communications now means much more than making and receiving calls. The Samsung OfficeServ is a truly convergent system that allows you to share voice, data, fax and video over the one IP network while integrating with your computer systems and applications.

In contrast to other IP systems, the Samsung OfficeServ builds on the powerful functionality of the Samsung z'DCS range to have the most comprehensive voice application suite you will find as well as advanced IP applications. ISDN, Voice over Internet Protocol (VoIP), IP extensions, home and remote working, DECT cordless technology. Computer Telephony Integration, Call Centre functionality, integrated Voice Mail, Least Cost Routing (LCR) and the ability to link systems across multiple sites using IP are just some of the capabilities of the Samsung OfficeServ range.
The Samsung OfficeServ has the capacity for up to 600 extensions- 360 physical and 240 IP - making it an ideal solution to meet the individual needs of medium and large-sized businesses and organisations.

Samsung OfficeServ supports a range of stylish, easy to use ergonomic digital and IP handsets to provide for each user's precise needs - from making and receiving calls, forwarding and paging, to simple navigation through the system's extensive list of features. A key differentiator for the Samsung OfficeServ is the common intuitive "user interface" for both the digital and IP handsets.

Investing today for your future

With a modular architecture that allows cost effective, incremental expansion you can rest assured that your Samsung OfficeServ solution can be upgraded to offer more services as your needs evolve.
At Samsung we think of our customers in terms of a lifetime relationship and this is reflected in Samsung's design philosophy of a clear migration path for customers with current technology systems. This is evident with the Samsung OfficeServ where a high proportion of the current hardware and handsets from the Samsung z'DCS systems can be reused with an Samsung OfficeServ solution.

Unrivalled Service

Service and support is at the heart of Samsung's operation. Understanding the importance which communications play in today's business environment, we offer our customers comprehensive back up and support so that no matter where your organisation is located, your investment in your Samsung OfficeServ will always be protected.

With offices in all capitals and a network of Authorised Samsung Communications Specialists, there will always be a Samsung expert on hand to correctly determine your communication requirements, train your staff, maintain your Samsung system to peak performance and expand your system as your organisation grows.

Advanced communications solutions

A host of sophisticated standard and optional features are available on all systems in the Samsung OfficeServ range, ensuring that you maximise the potential of your communications solution.

All features are simple to use - many at the touch of a button - allowing you to make the most of your system's comprehensive functionality.

ISDN - faster access to the world of business

ISDN is the most cost-effective way of connecting your telephone system to the outside world. The Samsung OfficeServ range supports Basic Rate and Primary Rate ISDN, allowing you to reap the functionality and cost benefits that ISDN delivers:

• Enhanced quality - immediate, high-quality connections give you better customer communications
  
• Direct Dial In (DDI) - allowing your callers to dial direct to extensions without going via reception, saving valuable time!
  
• Video and data networking - the high capacity of ISDN connections enables efficient video conferencing and cost-effective inter-office data transfer, ideal for e-mail and internet access.

Bus -voice and data networking technology

Samsung's So Bus technology can be incorporated into your system to link networked equipment - such as PCs and printers - through the OfficeServ to the ISDN connection. This allows LAN users to transmit or receive information over a high-speed link, without the need for an additional ISDN line, and enables dial-in access to the LAN for remote users and employees at other offices.

Each So Bus provides a transmission rate of 128kbit/s, giving fast internet access, video and data communications. Bandwidth can be allocated directly to specific LAN users, or to a pool to be shared by users as and when required.

Trunk to trunk - call divert, transfer and conferencing

With trunk to trunk functionality, calls can be seamlessly and invisibly diverted from your office to a mobile phone or your home number ensuring that you are always in touch - wherever you are. Calls can also be transferred between different offices as easily as to the next desk, overcoming the problem of different departments in different locations.
Conference calls between multiple locations can minimise the time and resource wasted travelling to and from meetings, maximising your efficiency. Up to five extensions or external numbers to take part in a conference call, coming in and out of the conference as necessary,

Caller Identification & Direct Indial - talking numbers

Utilising the power of ISDN technology, the Samsung OfficeServ enables you to log and manage multiple incoming Calling Line Identification (CLI) and Direct Dial In (DDI) numbers.

As well as displaying the number of incoming callers, CLI can also associate incoming telephone numbers with names from your system's internal database so that the caller's name is displayed on the handset, enabling you always to know when your key contacts are calling. Additionally, a single keystroke will save a caller's number so that you can easily return their call. You can also review calls to your extension, allowing you to simply return those calls that you have missed.

Applying DDI functionality allows individual extension numbers to be name tagged and identified by linking the name displayed on the phone's LCD screen with the number the caller has dialled.

Auto attendant - a 24 hour receptionist

The auto attendant can answer multiple calls simultaneously, providing different greetings for different departments. External callers are prompted by the auto attendant to enter their choice of destination for direct connection to the correct person, without the need for a receptionist to handle the call. If no extension number is dialled within a specified time, the call is automatically connected to a receptionist, or another specified extension. An ideal solution for busy or out-of-hours periods.

Hot Desking - complete connectivity for roaming staff

If members of your staff often work from different locations or departments within your office, then hot desking can be an invaluable tool. By entering individual access codes, users can move between different desks and even transfer their own personal features - such as access to voicemail, speed dials and pre-programmed functions - to the relevant handset.

For mobile members of staff, or occasions where you need to move a number of people around the office, hot desking is a simple and effective solution that keeps all your staff in touch and in control of their communications.

System Management

The Samsung OfficeServ range systems provide a comprehensive variety of management data, including cost reports and full details of inbound and outbound calls. Systems can be programmed to restrict certain types of calls (eg. premium rate, mobile or international numbers), helping to eliminate unauthorised telephone use and minimising bills. Reports on telephone usage can be generated which can be used to monitor your system and fine-tune the way it is used by staff. A well-configured phone system will streamline communications and reduce overall costs.

The Samsung OfficeServ puts you in control by allowing you easy management of your telephone resources using its windows based administration application. No longer do you have to call your telephone hardware provider to make simple every day changes to your telephone system.

And to ensure you have back up support when you need it, systems may be remotely programmed, upgraded and diagnosed via modem to ensure that your system is in optimum condition at all times, without the need for an engineer to visit your office. Remote diagnostics and management guarantees you the best back up support no matter where your organisation is located.

Least Cost Routing

The Samsung OfficeServ Least Cost Routing feature provides your business with an automatic mechanism for saving money on your communication costs. LCR automatically selects the appropriate outside line for the number dialled by any of your staff members. The comprehensive least cost routing functionality can choose from up to 16 different call providers ensuring the cheapest route is chosen for each call your staff makes.

EasySet - your personal extension manager

Samsung makes it as easy for each user to take control of their communications and utilise the full breadth of functions and features the Samsung OfficeServ has to offer. EasySet is a windows-based application

Automatic Call Distribution (ACD) -sophisticated call handling for any office

The unique integral ACD package, provided as a standard feature to all OfficeServ users, offers any working environment the opportunity to optimise the service incoming callers receive and maximise the efficiency of staff.
Calls can be distributed intelligently - using first in first out (FIFO) rules - to the first available agent within the group. This can minimise the length of time before a call is answered and ensure you keep an even flow of call traffic to all members of a group. If no extensions are free, the call can be held in a queue, while automated messages reassure them of prompt attention as soon as the next call handler becomes available.

The OfficeServ can cater for up to 20 groups - each with a maximum of 48 agents, allowing calls to be recorded when necessary and giving agents time to complete administration before accepting the next call.

The OfficeServ can also provide incoming call statistics for a group or extension via the LCD of a display handset, giving supervisors a simple snap-shot of call traffic and activity to evaluate the performance of groups and agents for example:

o Calls in queue
o Waiting time
o Agent status
o Average queuing time
o Total incoming calls received.

This functionality is ideal for those departments that operate as an incoming call centre with groups or teams of operators with their own terminals - such as your accounts department, sales desk or response centre.
In addition the OfficeServ can also be configured to operate within up to six time zones so that callers receive an appropriate response and are then routed to the correct destination depending on the time of day, week or year they call.

Get smart with your PC

Voice and data communications have never been more important to your success and with barriers between telephony and IT being constantly eroded, the OfficeServ has been designed to maximise the benefits of Computer Telephony Integration (CTI) technology.

A simple-to-use and cost-effective tool, Samsung's CTI Suite can improve the operation of almost any organisation, offering features such as screen popping, PC-based telephone operation, message and contact management. Microsoft TAPI compliant, it is compatible with a wide range of industry standard software.

Maximising communications performance

With Samsung Smart CTI, you can access and manage all the services of your handset from an easy-to-use Windows application on your PC. Functions such as on-screen dialling, call forwarding, tele-conferencing and speed dialling are all accessible at the click of a mouse.

No other phone system brings the benefits of CTI as cost-effectively, or as easily, as the OfficeServ. It downsizes CTI so that almost any organisation can experience its benefits - either individually or across your network so that your whole office can communicate more efficiently.

Enhancing customer service

Samsung Smart CTI Suite enables you to manage incoming and outgoing calls more effectively, with the ability to use your existing contact database as a central directory to schedule and log all call activity. Through real time sharing and maintenance of vital, up-to-the-minute customer information held on your files, CTI allows you to reap the benefits of faster and smoother call handling and present a more professional face to the outside world.

OfficeServ Operator solutions - professional call control

First impressions count. So it is imperative that incoming calls are managed as professionally and efficiently as possible by your front line staff. That's why Samsung has developed PC-based operator solutions that make handling high volume call traffic as smooth and simple as possible.

Samsung OfficeServ Operator solutions are fully integrated with your voice and data infrastructure to maximise the responsiveness of customers' first point of contact with your organisation.

With the simplicity of 'point and click' operation, or using the optional console keyboard, incoming and internal calls can be more effectively managed to their final destination using a variety of features including:

• Busy lamp field indication -to quickly view the status of each extension on the system
• Extension information - displaying details of diverts set and their destination
• Departmental queues -to help organise call traffic more efficiently and distribute calls to other operators
• Conference call set up - initiated by the operator in an instant
• Notes facility - a simple message can be added as a reminder before returning to a waiting caller and placing them through.

Providing the advanced functionality of the OfficeServ through the user's PC, OfficeServ Operator solutions are essential for people who manage high volumes of calls, and an invaluable application for any busy office.

Get connected - converged network solutions

The true power of the OfficeServ lies in its enhanced networking technology, offering your organisation a range of powerful options to link systems, share functionality, and exploit your existing data infrastructure.

Branching out with IP telephony

The internet is transforming the way we all operate, opening up a whole world of information and opportunities. The OfficeServ is at the forefront of this communications revolution, creating more effective applications with converged Internet Protocol (IP) technologies and reducing the ongoing costs of call traffic between linked sites.

Voice over IP (VoIP) vastly reduces communication costs by encoding your telephone and fax calls into Internet Protocol then routing them in the same way that data is sent - utilising spare bandwidth on existing data links.

However, OfficeServ IP solutions can offer much more than purely cost benefits. Using IP protocols including H.323, G.711 and SIP, the OfficeServ builds applications that share and can utilise the full functionality offered by the system whether it is an individual handset or an entirely separate office, creating one central solution that reaches every user.
With the ability to easily connect individuals and groups to the OfficeServ through any data connection in any location OfficeServ makes home, branch and multi-site working a simple reality.

OfficeServ IP handsets

The OfficeServ IP revolution provides opportunities beyond the traditional barriers of internal business communications. IP handsets can be connected to the OfficeServ via a LAN/WAN network, and can also be connected via external data links, such as ADSL- liberating you and your staff from the rigidity of the conventional corporate infrastructure. For example, previously isolated individuals and departments working from home or satellite offices, regardless of distance, can become fully inclusive members of the internal communications system, with exactly the same handset functionality as an internal digital handset.

Samsung has continued their focus on a "user friendly" interface with its IP handsets which operate in exactly the same way as the digital handset range. Aside from your staff finding it easier to access the full power of your Samsung system, a standard user operating environment for both IP and digital handsets reduces time and resources for staff training.

Multi-site Networking

The OfficeServ uses an international, open protocol (QSIG), which enables compatible telephone systems to be integrated across multiple locations and create a high level of feature transparency. As such you can link the OfficeServ to other existing legacy systems, so you don't necessarily need to invest in new technology across all sites.
Using QSIG signalling, either via a voice or IP network, incoming calls can be routed between sites, for example a branch network across a region or territory. This enhances the customer service provided to incoming callers, with their calls being forwarded seamlessly to the nearest office and managed appropriately based on the CLI and DDI information. Samsung networking also allows all users to benefit from the cost effective sharing of selected features across the network. They can access centralised functionality - from simple call forwarding and transfers to advanced features such as operator services, voice mail, automated attendant and ACD across connected sites.

Handsets for all requirements

A key contributor to the success of Samsung's telephone systems has been a range of stylish, easy-to-use ergonomic handsets which provide access to a host of features, depending on which handset you choose.

Display handsets have a 32 character, 2 line scrollable LCD screen to display call and system information and offer either 8, 18, or 28 programmable function keys with associated tri-coloured LED's. Handsets are available in Charcoal or Light Grey. All handsets provide handsfree working and on-hook dialling as standard.

DECT Handset

To enhance office mobility, the Samsung OfficeServ provides an integrated DECT handset. With capabilities including 4 line LCD with CLIP (Calling Line Indentification Presentation) display; GAP compatible; dedicated Transfer and Hold keys; and 100 hours standby time/10 hours talk time; the DECT handset allows staff members to be contactable anywhere in the office.

A host of features are available on both digital and IP handsets including:

• Intelligent Display (1)
  The clear, easy to read and scrollable display provides a wealth of information about incoming or outgoing calls, (CLI and DDI) so you can see who is calling you and what number they are calling in on, directory listings, appointment reminders and waiting messages.
  
• Menu Driven prompts (2)
  Menu prompts intuitively appear on the display dependent on the status of the call you are currently handling for easy access to system features.
  
• Programmable "soft" keys (3)
  One touch programmable "soft" keys can be programmed for line appearances, internal extensions or for features that you use all the time, like speed dialling, allowing each handset to be programmed to suit the users requirements.
  
• Tri-Coloured Light Indication (4)
  The tri-coloured LED lights allow the user to identify the status of different calls on their own handsets, or other handsets. Green lights indicate the users call, red lights indicates other calls on the system, with amber lights showing recalls.
  
• Tri-Coloured handset status indicator (5)
  The tri-coloured handset status indicator provides a clear indication to the user regarding the status of the call they are currently on.
  
• Integral Paging - internal and external paging via your handsets.
  
• Add-on Modules (Digital) -14 button and 64 button add on modules
  provide the flexibility of additional programmable function keys for
  digital handsets, an ideal solution for receptionists or call centre staff.
  
• Digital Handset daughter boards - easily add handsets, fax machines or modems to existing digital handsets.
  If you want to add a fax machine, modem or an additional handset, even a cordless phone to an existing digital handset, simply add a handset daughterboard (available in digital or analogue) and connect the additional device. The new handset operates completely independently with its own extension number.
  
• Full Duplex conference calls - Digital handset daughterboard option for full duplex handsfree conference calls, perfect for boardrooms or meeting rooms. Up to 3 additional external microphones can be connected.

Samsung OfficeServ System Capacity

Click here to download the Product Catalog

Ready for Action, Ready for Business

All businesses face the challenge of finding the right technology to help improve their efficiency and increase productivity. OfficeServ Call achieves this by making the rich functionality of the Samsung OfficeServ platform accessible to all users within an organisation.

OfficeServ Call provides users simple access to the functionality of their Samsung handset directly from their PC. Integration with Microsoft Outlook enables calls to be dialled direct from the contacts folder and details of incoming callers to be automatically presented. This allows individuals or multiple users to take greater control of their call activity at the click of a mouse.

With intuitive 'point and click' operation each user is able to control their extension settings. A range of incoming and outgoing call information is displayed and logged on screen and enables details to be entered against specific calls via a notes facility.

Ideal within customer service, professional services, sales, informal and formal call centres OfficeServ Call makes managing and handling your extension as simple as possible by:

Simplifying frequently used features with an intuitive and user-friendly interface. Sharing phonebooks across your network, improving productivity and management. Recording your own call activity, allowing you to review and trace the history of those important calls. Re-routing your calls at pre-set time. Ideal for the user who wants to stay in contact when they are in or out of the office. Make calls directly from Outlook contact folders. giving fast and easy telephone access to clients and colleagues - Screen popping. Automatically presenting incoming callers details as each call is delivered - Highlighting the status of other users with the Busy Lamp Field, and - Handling calls efficiently with 'drag and drop' control

Get smart with your desktop

OfficeServ Call opens up the sophisticated functionality to the desktop of the OfficeServ user by presenting the user with a simple intuitive interface that removes the need to remember feature codes. From making calls by double clicking on a contact, to setting your remote forward, OfficeServ Call brings the power of the Samsung OfficeServ to your PC desktop.

The Busy Lamp Field enables users to view and monitor the real time status of other users or trunks. The BLF can also be used to 'drag and drop' your active call to another user, making a call transfer as simple as possible.
OfficeServ Call also allows the user to quickly review missed calls, identifying urgent or important customers, and with a click of a button return the call immediately.

OfficeServ Call 'screen-popping' allows the user not only to know in advance who is calling, but also review and update their contact history on-screen. By identifying the CLI information of incoming calls, OfficeServ Call can search it's in-built contact database or your own *Outlook or *DDE compliant database for a match and then present the relevant customer information on to the user's PC screen together with the call.

In addition, Station Scheduling Services also allow users to automate the activation of extension settings and plan their call activity throughout the day, week, month etc. For example, calls can be set to forward to a mobile during out-of-hours and to reception during lunch breaks. Outbound calls can be scheduled with a visual reminder presented on-screen for the user at the exact pre-determined time.

Some of OfficeServ Call Main Features include:

Station Set Up
- Call Forward
- Review your message list
- Activate/ Deactivate Do Not Disturb
- Programme your Station Message

Directory Services
- Outlook integration for outbound dialling
- Outlook integration for inbound screen popping
- Local or Shared Phonebooks
- Import from Excel

Call Control
- Make, release and transfer a call
- Simple access to voicemail
- Set up conference calls
- Continuous dial (Automatic Re-dial)
- Call redirect -Page
- Real time BLF

Call Logs
- Incoming Calls
- Outgoing Calls
- Missed Calls
- Received Calls

Scheduler services
- Outgoing calls
- Call forwards
- Do Not Disturb
- Station Lock

OfficeServ Call Technical Requirements Systems:
OfficeServ Call uses a "client - server" architecture. The client is normally a user's existing PC and the server is a dedicated PC that runs the OfficeServ Link and Call applications.

PC running OfficeServ Link & Call applications:
- Recommended OS: Windows 2000 or later - LAN interface card
- CPU: Intel PIII 800MHz (minimum) or faster - For systems supporting over 20 simultaneous
- Hard Disk-500 MB or more clients a Server specification machine is
- Memory Capability- recommended: 256 MB+ recommended for OfficeServ Link.

Client PC:
- Operating System: Windows 2000 series / Windows XP
- Needs to be running TAPI2.1 or higher
- Pentium III 500MHz running
- Memory Capability-recommended: 256 MB+
- LAN interface card

Click here to download the Product Catalog

OfficeServ EasySet

Putting you in control

Every business needs to maximise the return on investment and utilisation of new resources, and your new Samsung OfficeServ solution is no different. With an array of new and enhanced features and functionality at your disposal it is imperative that each user is able to control their own extension to meet their individual working patterns.

Samsung has made ongoing extension management as simple as possible by developing OfficeServ EasySet - an intuitive browser interface that allows each user to take command of their communications enhancing efficiency and productivity.

OfficeServ EasySet presents the user with a picture of their Samsung digital or IP handset on their PC screen. This shows an overview of the current extension settings and status of programmable feature access keys.
Password protected, to ensure privacy and security, OfficeServ EasySet replaces complex programming codes with simple 'point and click' operation to allow the user to set up extension features, configure features keys and programme personal speed dials. In addition EasySet also provides access to frequently used functions via a single "click" on dedicated screen icons.

OfficeServ EasySet Main Features

- Current extension status
- Assigning Call and Features Keys
- Set Call Forward destinations
- Voice Messaging alert and retrieval
- Creating a schedule of Call Diverts
- Speed Dialing lists
- Text Messaging between handsets
- Personal Directory
- Setting Individual or Regular Alarms
- Station Name and Programmed Messages
- Setting up headset working
- Personal Call Records
- Text Messaging between handsets - Personal Schedule

Efficiency through simplicity

By facilitating ongoing extension management through a user-friendly internet browser OfficeServ EasySet provides the opportunity for users to learn more about the capabilities of the system and improve the way your Samsung solution works for them. In addition OfficeServ EasySet also features enhanced personal management tools to help improve each users overall productivity.

The Call Account option provides a recent call log, including destination, time of call and call duration, so that you can record and review inbound and outbound call activity.

Whether you handle high levels of call traffic, using multiple system features or currently use your handset in a very simplistic way OfficeServ EasySet opens up new opportunities to increase personal efficiency and productivity from your communications.

OfficeServ EasySet also features it own In-built calendar function that allows you to build a schedule of activities for each day. The user is then sent a reminder via a ring tone and message alert on the LCD screen of their handset when each event occurs.

Put simply, OfficeServ EasySet maxmises the value users and organisations can realise from the OfficeServ communication solution, while minimising the burden of managing individual extensions.
OfficeServ Easy Technical Requirements:

System: Samsung OfficeServ V2.13j or above
Architecture:
OfficeServ Easyset is a browser based application. A single dedicated PC runs the OfficeServ Link and Easyset applications, with user access via Internet Explorer from desktop PCs.

PC running OfficeServ Link and Easyset:
- Recommended OS: Windows 2000 or later
- CPU: Intel PIII 800MHz (minimum) or faster
- Hard Disk-500 MB or more

Click here to download the Product Catalog